The Illinois Department of Health And Family Services (IDHFS), Division of Child Support Enforcement (DCSE), has implemented a new interactive Web page. The Web page can be accessed by clicking on the On-Line Services link located in the left column of the child support Website:

www.ilchildsupport.com

If a custodial or non-custodial parent has an active child support case with IDHFS, they can receive specific information about their case.

To obtain the following information regarding their specific case, they will need their Social Security Number (SSN) and the date of birth of a child in the case.

• Payments that have been processed by IDHFS
  Note: If they receive their child support checks from the State Disbursement Unit (SDU), there is a link on our page that they may select to be connected to their Website, or they can access their Website directly at www.ilsdu.com.
• Account Balance Information
• Income Withholding Information
• Appointment Information

The Web page also provides general information of the following topics:

• How to apply for child support services
• The IDHFS Notice about tax refund or other offsets
• The Department of Treasury notice stating your federal payment was reduced
• How to file an appeal
• How to change your name and address
• What to expect at a hearing regarding your child support
• The process to change or modify a child support order
• The income withholding process

The above information is also available by calling DCSE’s Automated Voice Response System (AVRS). The number to call to reach the AVRS is: 1-800-447-7278