Credit card payments can be made over the phone (1-877-647-7238) or on the web
. Both the phone system and website will accept American Express, MasterCard, Discover, Visa or debit cards.
Please be aware that the service provider for credit cards AND debit cards charges a convenience fee of 2.25% on the amount of taxes being paid plus a transaction fee of $1.50 per transaction (e-checks will be charged a flat fee of $2.00). No portion of this fee is paid to McLean County. The Taxpayer is responsible for all convenience fee's and parcel verification.
When paying with a credit card, you will be required to enter your Parcel Number (PIN). This is the 10 digit number printed on your bill. If you do not know your number, please contact the Treasurer’s Office at (309) 888-5180 for assistance.
For assistance with data entry issues when paying on the web, call GTS Support Help Desk at (888) 304-5989, e-mail address:
Why is there a convenience fee?
We use a service provided by GovTech Services Inc. in order to accept credit card payments. We are not required to accept payment by credit card but offer this service as a benefit to taxpayers. In accordance with the Local Government Acceptance of Credit Cards Act
, a convenience fee is paid by the cardholder to wholly offset the fee charged by the service provider.
In a retail store, the merchant pays a percentage fee to the credit card company every time a customer uses a credit card. When you purchase an item, the fee is already built in to the selling price, it is not a cost you see. Because we are a government entity, we cannot take the percentage discount to pay that fee. By law, we must collect the entire amount of tax due and distribute that money to the taxing bodies. Thus, the fee is charged as a separate item to the cardholder.