Community Resources

The Differences Between 211 & 988

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Information & Referral for Health & Human Services

Connects callers to local human service providers for resources:

  • Food
  • Rent/Utility Assistance
  • Homeless Shelters/Outreach
  • Legal Aid
  • Behavioral Health Providers

Problem solve with individuals or provide a listening ear for people who are having difficulty processing their situations

Accredited by the Alliance for Information & Referral Systems (AIRS)

988 Logo

The National Suicide Prevention Lifeline

Connects callers to local crisis service providers for intervention:

  • Mobile Crisis (590) Teams
  • Crisis Residential
  • Triage Centers
  • Detoxification Units
  • 911

Safety plan with individuals thinking about suicide or provide a listening ear for mental health-related issues

Accredited by the American Association of Suicidology (AAS)

Both are 24/7 services
Both are confidential and free of charge
Both utilize PATH Inc.’s resource database in Illinois

PATH 211     988 Lifeline

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Behavioral Health Urgent Care (BHUC)

The Behavioral Health Urgent Care (BHUC) at The Center for Human Services is available for free of charge to individuals 18 and older experiencing a behavioral health crisis.  The BHUC provides an alternative to emergency departments when appropriate.

BHUC is located at 520 North Center St, Bloomington IL 61704

Link to BHUC

Recovery Oriented Systems of Care (ROSC)

Recovery Oriented Systems of Care (ROSC): We are a community coalition made up of all demographics related to recovery – people with lived experience in active recovery, family members, human services professionals, and other volunteers. The ROSC provides a progressive framework for looking at recovery, realizing that recovery constitutes more than going to treatment and support meetings. We support those aspects of recovery but also believes recovery happens in the community, including all its myriad resources and service offerings across different agencies, non-profits, the existing recovery community, and more. 

ROSC is funded through state grants. Chestnut serves as a lead agency, but the ultimate goal is for the McLean County recovery community to absorb and manage it. 

The ROSC seeks to align ideas and resources to provided holistic recovery services and supports. These services are determined based on community needs analyses, focus groups, PLE interviews, and monthly ROSC council meetings. Everyone has an equal voice in our meetings, and we rely on our council members to help steer the future direction of the McLean County ROSC.

Email ROSC

Community, State and National Resources: